Cookie Policy

Last updated: 1 July 2026

This Cookie Policy explains how Petsoria (“we”, “our”, or “us”) uses cookies and similar technologies when you visit our website, browse our dog and cat products, place an order, or otherwise interact with our online pet store.

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, share, and protect your personal information.

Petsoria is a trade name of Outlight Systems, registered in the Netherlands.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website.

Cookies and similar technologies can help websites:

Function correctly
Keep products in your shopping cart
Remember your preferences
Support secure checkout
Improve your browsing experience
Understand how visitors use the website
Measure website and advertising performance
Provide more relevant advertising where permitted

Cookies may be placed directly by Petsoria or by third-party service providers that help us operate our online store.

These providers may include e-commerce platforms, payment providers, analytics services, advertising platforms, customer-support tools, and other technology partners.

2. Types of Cookies We Use

Petsoria may use the following categories of cookies and similar technologies.

Strictly Necessary Cookies

Strictly necessary cookies are required for essential website functionality.

They may support features such as:

Shopping cart functionality
Secure checkout
Payment processing
Customer account login
Website security
Fraud prevention
Session management
Remembering privacy and cookie preferences

These cookies are generally active because the website may not function properly without them.

Functional Cookies

Functional cookies help provide a more convenient and personalised shopping experience.

They may remember information such as:

Language preferences
Region
Currency
Recently viewed pet products
Website display preferences
Other choices you make while using Petsoria

Where required by applicable law, functional cookies are used only after you have provided consent.

Analytics Cookies

Analytics cookies help us understand how visitors interact with the Petsoria website.

They may provide information about:

Pages viewed
Pet products or collections visited
Time spent on the website
Navigation patterns
Referral source
Device type
Browser information
General website performance
Checkout or website interaction patterns

We use this information to understand website performance and improve the Petsoria shopping experience.

Where required by law, analytics cookies are activated only after you have provided consent.

Marketing and Advertising Cookies

Marketing cookies and similar technologies may be used to:

Measure advertising performance
Understand which advertisements lead visitors to Petsoria
Measure conversions
Build or measure advertising audiences
Limit repetitive advertisements
Provide advertising that may be more relevant to your interests

These technologies may be used by advertising platforms such as Google, Meta, or other advertising partners where applicable.

Where required by applicable law, these cookies or technologies are used only after you have provided the necessary consent.

3. Third-Party Cookies and Technologies

Some cookies and similar technologies used on Petsoria may be provided by third parties that help us operate, secure, analyse, and market our online pet store.

These may include:

Shopify or other e-commerce technology providers
Payment service providers
Shipping and order-tracking services
Analytics providers
Advertising and marketing platforms
Customer-support platforms
Email service providers
Fraud-prevention and security providers
Other website technology services

Third-party providers may process information in accordance with their own privacy and cookie policies.

Petsoria does not independently control all third-party cookies or the exact retention periods selected by those providers.

We aim to use reputable service providers that support our website operations, customer experience, security, analytics, fulfilment, and advertising.

4. Cookie Consent

Depending on your location, you may be shown a cookie or privacy banner when you first visit Petsoria.

This tool may allow you to:

Accept non-essential cookies
Reject certain non-essential cookies
Choose specific cookie categories
Review your privacy preferences

Strictly necessary cookies may remain active because they are required for essential website functionality.

Functional, analytics, advertising, and other non-essential cookies are used in accordance with applicable law and, where required, only after you have provided consent.

You can change your preferences later through our cookie or privacy settings tool where available.

5. U.S. Privacy and Advertising Choices

Petsoria primarily serves customers in the United States.

Certain U.S. state privacy laws may provide eligible residents with rights concerning the use of personal information for:

Targeted advertising
Certain forms of data sharing
Certain activities legally defined as a “sale” or “sharing” of personal information

Petsoria does not sell personal information in exchange for monetary payment.

However, certain advertising technologies may involve sharing online identifiers, device information, or browsing activity with advertising partners in a way that may be treated as “sharing,” “sale,” or targeted advertising under some U.S. state privacy laws.

Where applicable, eligible users may be able to manage these activities through our cookie banner or privacy-preference controls.

For more information about how we handle personal information and privacy requests, please review our Privacy Policy.

6. Managing Cookies Through Your Browser

You can also manage or delete cookies using your web browser settings.

Most browsers allow you to:

View cookies stored on your device
Delete individual cookies
Delete all cookies
Block cookies from specific websites
Block third-party cookies
Block all cookies
Clear cookies when closing the browser

The exact process depends on the browser and device you use.

Please note that blocking strictly necessary cookies may affect important Petsoria functionality.

For example, certain features may no longer work correctly, including:

Shopping cart
Checkout
Login
Account features
Payment functionality
Cookie preference storage

7. Similar Technologies

In addition to traditional cookies, Petsoria and our service providers may use similar technologies, including:

Pixels
Tags
Web beacons
Software development tools
Local storage
Advertising identifiers
Conversion-tracking technologies

These technologies may perform functions similar to cookies, such as measuring website activity, recording preferences, supporting security, or measuring advertising performance.

Where applicable, references to “cookies” in this policy also include these similar technologies.

8. How Long Cookies Stay on Your Device

Cookies may be either session cookies or persistent cookies.

Session Cookies

Session cookies generally remain active only while your browser session is open and are typically removed when you close your browser.

Persistent Cookies

Persistent cookies may remain stored on your device for a specified period or until you delete them manually.

The exact duration depends on:

The type of cookie
Its purpose
Your browser settings
The service provider responsible for the cookie

Third-party providers may determine their own cookie retention periods.

9. Cookies Used for Shopping and Checkout

Because Petsoria operates an online pet store, certain cookies are particularly important for shopping functionality.

These may be used to:

Remember products added to your cart
Maintain your checkout session
Remember selected product variants
Support payment authentication
Prevent fraudulent transactions
Remember account login status
Maintain website security

Disabling these cookies may prevent you from successfully browsing, adding pet products to your cart, or completing checkout.

10. Analytics and Website Improvement

Petsoria may use analytics technologies to better understand how customers interact with our pet store.

For example, we may analyse how visitors navigate between:

Dog product collections
Cat product collections
Pet toys
Pet beds
Feeding products
Walking and travel accessories
Grooming and pet-care products
Product pages
Cart and checkout pages

This information may help us improve:

Navigation
Product discovery
Website performance
Product presentation
Customer experience

Analytics information is used in accordance with applicable privacy and cookie laws.

11. Changes to Your Cookie Preferences

If our website provides a cookie or privacy settings tool, you may use it to review or change your preferences.

Changing your preferences will generally affect future cookie use.

Some cookies already stored on your device may need to be removed manually through your browser settings.

Your choices may also need to be made again if you:

Clear your browser cookies
Use another browser
Use another device
Browse in private or incognito mode

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

Our website
Our use of cookies
Our e-commerce technology
Analytics services
Advertising platforms
Privacy practices
Service providers
Applicable legal requirements

When we update this policy, we will revise the “Last updated” date at the top of the page.

Where required by law, we may also provide additional notice of material changes.

13. Who We Are

Petsoria is a trade name of Outlight Systems, registered in the Netherlands.

Brand Name:
Petsoria

Legal Company:
Outlight Systems

Registered Office:
Hendrik Soeteboomstraat 4
1035 NX Amsterdam
The Netherlands

Chamber of Commerce Number (KvK):
42045311

VAT Number:
NL869455904B01

Telephone Number:
+31 6 51691724

Contact Email:
support@petsoria.com

14. Contact Us

For questions about this Cookie Policy, your privacy preferences, or how Petsoria uses cookies and similar technologies, please contact us:

Email:
support@petsoria.com

Postal Address:
Petsoria
c/o Outlight Systems
Hendrik Soeteboomstraat 4
1035 NX Amsterdam
The Netherlands